crickex in Terms and Conditions

1. General Provisions

These Terms and Conditions ("Terms") are a legal agreement that governs the use of the crickex in platform and all its services. These Terms have been prepared in English for users in Bangladesh and define the relationship between the user and crickex in.

crickex in is an online entertainment platform that provides sports betting, casino games, slots, and other gaming services. All services offered on the platform are governed by these Terms. If you disagree with any part, please stop using the platform.

In addition to these Terms, crickex in's gaming rules, the specific terms of each promotion, and other operational policies also apply. In the event of a conflict, these main Terms will take precedence.

2. Account Registration

2.1 Registration Requirements

To open an account on crickex in, you must register with accurate and complete information. Each user may operate only one account. Opening multiple accounts under the same person's name is strictly prohibited and may result in account closure.

2.2 Identity Verification (KYC)

To ensure secure service, crickex in reserves the right to verify a user's identity at any time. This verification process may require a copy of a national ID card, passport, or driving licence. Completing identity verification may be mandatory before a withdrawal is processed.

• All information provided at registration must be true and accurate.
• The mobile number and email address must be active and belong to you.
• If you need to update your account information, please contact customer support.
• Your account password and login details must be kept completely confidential.

2.3 Account Security

You are fully responsible for maintaining the security of your account. Any unauthorised access must be reported to crickex in customer support immediately. Allowing any third party to use your account is prohibited.

3. Age and Eligibility

To open an account on the crickex in platform and participate in any game or betting activity, you must be at least 21 years old. All services on this platform are strictly prohibited for minors.

crickex in always reserves the right to verify age. If it is proven that an account holder registered under the age of 21, that account will be closed immediately and the associated deposited funds may be withheld or refunded.

4. Deposits and Withdrawals

4.1 Deposit Methods and Limits

bKash, Nagad, Rocket, and bank transfer are currently available for depositing funds on crickex in. For bank transfers, transactions can be made through various scheduled banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank. The minimum deposit amount for each method is ৳100.

4.2 Withdrawal Conditions

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 1 hour. Withdrawals can only be made via the same method used for the deposit — bKash, Nagad, Rocket, or bank transfer.

• Identity verification (KYC) must be completed before making a withdrawal.
• Withdrawals cannot be made if the wagering requirements on bonus funds have not been met.
• crickex in may request additional verification for unusual transactions.
• Transactions via cryptocurrency or any other digital asset are not accepted.

4.3 Source of Funds

All funds deposited on crickex in must come from legitimate sources. Using the platform for money laundering or any other illegal purpose is strictly prohibited and may be subject to legal action.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for this bonus is 20 times the bonus amount. That is, if you deposit ৳1,000 you will receive a ৳1,200 bonus, and after completing ৳1,200 × 20 = ৳24,000 in wagering, the bonus funds become withdrawable.

5.2 Other Promotions

Various promotional offers are regularly available on crickex in. Each offer has its own terms and wagering limits. A bonus can never be used directly as cash — it becomes withdrawable only after the specified wagering requirements are met.

• The same promotion cannot be claimed more than once unless the terms explicitly state otherwise.
• crickex in reserves the right to cancel a bonus if bonus abuse is suspected.
• If multiple accounts claim a bonus from the same IP address or device, all bonuses will be cancelled.
• Unused bonuses are automatically cancelled after the promotion period ends.

5.3 VIP Program

The crickex in VIP Program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Each tier offers a weekly cashback calculated at a set rate on that week's net loss. For example, at the Gold tier, if the net loss in a week is ৳20,000, a cashback of ৳120 will be awarded at that tier's rate of 0.6%.

6. Betting and Gaming Rules

6.1 Bet Acceptance and Rejection

crickex in reserves the right to accept or reject any bet. Bets placed at odds that were incorrectly offered due to a technical error may be cancelled. It is not possible to request cancellation of a bet before the result of a sports event is confirmed.

6.2 Permitted Activities

Users may participate in sports betting (cricket, football, and other sports), live casino, slot games, fishing games, and other approved gaming categories on the platform.

6.3 Prohibited Activities

• Operating multiple accounts for the purpose of bonus arbitrage or bonus abuse.
• Attempting to influence game outcomes through cheating or fraudulent means.
• Placing bets using automated bots or software.
• Attempting to access another user's account using their credentials.
• Any attempt to breach the platform's security systems.

6.4 System Errors

crickex in is not responsible for losses caused by technical errors or disconnections in the game software. However, crickex in reserves the right to cancel any abnormal winnings displayed as a result of an error.

7. Account Suspension and Closure

crickex in may temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any clause of these Terms.
• Registering with false information or concealing identity.
• Suspicion of money laundering or fraud.
• Operating multiple accounts under the same person's name.
• Intentionally exploiting a system error.
• By order of a court or relevant authority.

Upon account closure, any remaining valid balance will be returned through the designated method; however, in cases involving a breach of bonus-related terms, the bonus and any winnings derived from it may be forfeited.

8. Limitation of Liability

crickex in is not liable for any financial loss arising from betting or gaming. The outcome of every bet and game is entirely at the user's own risk. crickex in is not obligated to pay any compensation for losses caused by external factors such as internet disconnection, power outages, or third-party service failures.

The user acknowledges that online gaming and betting carry financial risk. crickex in accepts limited liability only for proven technical errors directly related to the platform.

9. Privacy and Data Protection

The detailed rules on how user personal data is collected, stored, and used are set out in the crickex in Privacy Policy. By registering under these Terms, you are considered to have read and accepted that policy.

crickex in uses SSL encryption technology to keep user data and financial transactions secure. User data is not sold or transferred to third parties, though information may be disclosed when legally required.

10. Responsible Gaming

crickex in takes responsible gaming seriously. The platform provides various self-control tools that allow users to set their own deposit and betting limits or temporarily pause their account.

If gambling becomes a problem rather than a source of enjoyment, please read our Responsible Gaming guide without delay and contact customer support for assistance. crickex in actively works to prevent all forms of addiction.

11. Changes to Terms

crickex in reserves the right to change, amend, or expand any part of these Terms at any time. Users will be notified of significant changes via email or through the platform.

Continuing to use the platform after any changes means you have accepted the updated Terms. If you do not agree with a change, you may close your account.

The latest Terms will always be available on this page. The "Last Updated" date shown at the top of the page indicates when the most recent revision was made.

12. Dispute Resolution

12.1 Filing a Complaint

If you have a complaint or dispute regarding crickex in's services, please first contact customer support via live chat or email. Our support team is available seven days a week, twenty-four hours a day to assist in both Bengali and English.

For general questions and issues, check our Frequently Asked Questions (FAQ) section — many questions are already answered there.

12.2 Resolution Process

Upon receiving a complaint, crickex in will verify the relevant information and work to resolve the matter promptly. In cases of disagreement, the platform's audit records and log files will be treated as the definitive evidence.

12.3 Applicable Law

The laws of the jurisdiction in which crickex in operates shall apply to the interpretation and enforcement of these Terms. Any dispute will be finally resolved in accordance with the relevant legal framework.