crickex in's commitment to responsible gaming
Betting and casino entertainment is genuinely enjoyable only when it stays within control. crickex in believes that every player's safety and wellbeing matters more than any profit the platform makes. On this page you will find out how to keep yourself protected, set limits and get help when you need it.
Play safe, live well
Keep entertainment within limits — not financial stress
Why responsible gaming matters
Online betting and casino gaming is a welcome form of entertainment for many — a way to make a cricket match a little more engaging, or a way to unwind in leisure time. But it becomes harmful when it turns into an addiction, when losses are chased to recover money, or when it feels more important than family and work.
At crickex in we are clear: betting should never be a source of income or a way to pay off debts. Reading the terms and conditions carefully before using the platform, and setting a personal budget and time limit, is each player's responsibility.
Our responsible gaming policy is built on the principle that a happy and healthy player has the best experience in the long run. That is why crickex in provides a range of tools and support to help you maintain a controlled and enjoyable experience.
- The minimum age to participate in betting or casino games at crickex in is 21 — no exceptions.
- Plan to stay within your means before making a deposit or placing a bet. The minimum deposit amount is ৳100.
- Set session time limits and deposit limits — contact our support team directly to do this.
- Never chase losses or bet from hard-earned savings.
- Do not hesitate to seek help from family, friends or a professional counsellor.
- If you notice signs of addiction, activate self-exclusion immediately.
Tools to keep yourself safe
crickex in gives every player the ability to stay in control of their gaming. Contact our 24/7 live chat or email to take any of the steps below.
Set deposit limits
Decide in advance the maximum amount you can deposit per day, per week or per month. Lowering a limit takes effect immediately; increasing one requires a short waiting period.
Time limits
Set a limit on how long you play in one session. Once the set time is up, the session will end so that time does not pass without you realising.
Account break
If you want to take a short break, temporarily suspend your account for anywhere from 24 hours to a few weeks. You will not be able to log in during this period.
Self-Exclusion
For a longer break, activate self-exclusion — for a minimum of 6 months or more. Bonus and promotional emails are also suspended during this period.
View your gaming history
You can view your full history of deposits, withdrawals and bets at any time. Understanding your own patterns is the first step toward responsible decisions.
Contact the support team
For setting limits, taking a break or self-exclusion, contact crickex in via 24/7 live chat or email support — help is available in both Bengali and English.
Warning signs of a problem
If you notice any of the following signs in yourself, take a break immediately and seek support.
Chasing losses
Thinking "just a little more and I'll win it back" after losing money — this is where the problem begins.
Spending beyond your budget
Betting with household money, borrowed money or savings — this is a serious warning sign.
Disrupted sleep and work
Staying up late to play, or losing focus at work or in studies.
Hiding it from family
Keeping how much time or money you are spending secret from family or friends.
Anger or anxiety after losing
Feeling irritable or restless when you do not win — this is an early sign of addiction.
Unable to take a break
Repeatedly coming back despite trying to stop — this is a signal to seek help.
If any of the signs above feel familiar, there is no need to blame yourself — it is a signal that you need a short break. Answers to questions about responsible gaming can also be found in the FAQ section at crickex in.
Where to get help
You do not have to deal with this alone — family, the crickex in support team and professional counsellors are always there for you.
crickex in live chat and email support
The crickex in support team responds 24 hours a day, 7 days a week in both Bengali and English. Self-exclusion, account closure or setting limits — any request can be made via live chat or email. Email: [email protected]
Family and trusted people
Talk to the people closest to you. Family members or trusted friends can often be the greatest support in understanding the depth of a problem and helping you get through it.
Professional advice and counselling
Seeing a mental health specialist or addiction counsellor is not a sign of weakness — it takes courage. These services are available at hospitals and clinics across Bangladesh.
crickex in's commitment
We are here to provide entertainment, not harm. crickex in is committed to making every player's experience safe and enjoyable. Under our privacy policy, any information related to your support requests is kept strictly confidential and is not shared with third parties.
Some guidelines for healthy gaming
Set a budget before you play
Before you start, decide on a fixed amount that, if lost, will not affect your daily life. Never go beyond that amount — end your play for the day. Even though the minimum deposit is ৳100, that should never be a reason to spend beyond your means.
Stick to a schedule
Set aside specific time in your day for betting — never cut into family time, work time or sleep. Use your phone alarm or a timer so that time does not slip away.
Think of betting as entertainment
When you buy a cinema ticket, you do not expect the money back — approach betting and casino games the same way. Winning is a bonus, but it is not guaranteed. Losing is part of the experience.
Do not play under stress or the influence of alcohol
Stress, tiredness or alcohol reduces your ability to make good decisions. Placing large bets in this state can make the situation worse.
Keep minors away
A crickex in account is only for individuals aged 21 and above. Keep your login details and device out of reach of minors. If there are underage members in your household, enable parental controls on the device.